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Launch Your Tech Career

A comprehensive 6-week programme designed to equip you with the essential skills and knowledge needed to begin a successful career in IT support. Whether you’re a career changer or recent graduate, this course will prepare you for entry-level IT positions and industry certifications.

£950

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Course Introduction

This foundational course introduces basic IT support concepts including hardware, software, operating systems, networking, and troubleshooting. Designed for beginners, it prepares learners for front-line support roles with practical labs and assessments.

Course Objectives

Our instructor-led training is designed to transform beginners into job-ready IT support professionals.

Master IT Fundamentals

  • Understand essential hardware components, operating systems, and network architecture that form the backbone of modern IT environments

Develop Troubleshooting Skills

  • Gain hands-on experience with industry tools and systematic approaches to identify and resolve common technical issues.

Apply Best Practices

  • Learn to implement IT support methodologies and service management principles in real-world scenarios.

Course Overview

Course Structure & Delivery
  • 6 weeks (48 total training hours)
  • 2 sessions per week
  • Each session: 2 hours 30 minutes
Learning Approach
  • Instructor-led with industry experts
  • Interactive workshops and group exercises
  • Hands-on labs and practical demonstrations
Assessment Methods
  • Weekly knowledge checks
  • Scenario-based quizzes
  • Capstone project with real-world simulation
  • Peer collaboration activities
Who Should Attend?
  • Career changers looking to transition into the technology sector
  • Recent graduates seeking to enhance their technical qualifications
  • Professionals preparing for CompTIA A+, ITIL, or similar certifications
  • Business professionals wanting to understand technical IT systems
  • Entrepreneurs needing technical knowledge to support their ventures
"Success occurs when opportunity meets preparation." — Zig Ziglar

Curriculum Overview: Modules

Module 1: IT and Hardware Fundamentals
  • IT department structures and career pathways
  • Hardware components: CPU, RAM, storage, peripherals
  • Input/output devices and maintenance procedures
Module 2: Operating Systems & Software
  • Windows, Linux, and Mac OS fundamentals
  • Disk management, partitioning, and file systems
  • Software installation, patching, and system recovery
Module 3: Networking Essentials
  • OSI and TCP/IP models and protocols
  • Network hardware: routers, switches, access points
  • IPv4/IPv6 addressing, DHCP, and DNS fundamentals
Module 4: Advanced Networking
  • Subnetting and default gateway configuration
  • Network diagnostics with ping, tracert, and ipconfig
  • Troubleshooting common connectivity issues
Module 5: Network Security
  • Endpoint protection and firewall configuration
  • Authentication methods and access control
  • Physical security and social engineering defence
Module 6: IT Support Best Practices
  • Structured troubleshooting methodologies
  • Help desk ticketing systems and workflow
  • Communication, documentation, and escalation protocols
Capstone Project & Career Support

Complete an end-to-end troubleshooting simulation that integrates all course modules

Career Advancement Package

Industry-Recognised Certificate

Validate your skills with our trusted credential that employers respect.

Interview Preparation

Practice technical questions and role-playing scenarios typical in IT interviews.

CV & LinkedIn Optimisation

Receive personalised feedback to highlight your new technical capabilities.

Learn With The Best

Joseph Asuquo

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Joseph Asuquo

Kayode Jaiyeola

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Kayode Jaiyeola

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